11/28/2022 0 Comments Manychat visual json![]() ![]() They are exactly addressing two of the pain points mentioned before. Man圜hat just announced some exciting news around a Man圜hat Dev Tools Beta. #Manychat visual json code#This allows you to keep the basic flow easy to maintain in Man圜hat and use custom code hooks for the more complex integration pieces. The Facebook Messenger API allows several bots linked to the same account. You can progressively enhance your Man圜hat bot with custom code components. The good news is that it doesn’t have to be an either or. While a good developer could build a custom chatbot in a few hours as well, you will realistically spend a few days if you add the communication overhead for documenting your requirements, briefing and testing the results. If you are hands-on, you can create the entire interaction flow yourself in a few hours and deploy it directly. Time to market with Man圜hat beats a custom chatbot as well. On top of that will likely come a few thousand USD to pay a developer to build and maintain your bot. #Manychat visual json pro#The currently USD 10 for the smallest PRO plan is around what you would have to pay just for hosting of your custom bot. Looking at both cost and time to market, Man圜hat is a no-brainer at least for your initial launch. Cost, time to market and the best of both worlds So you would have to build a custom chatbot for things like signing up your user to a webinar platform thats maybe hosted on GoToWebinar, scheduling a call with integration to Google Calendar or Calendly, feeding collected data into a Google Spreadsheet, combining data with your CRM or linking a user’s Messenger account to your existing app. The use cases are further limited to whatever you can achieve without integrations with third-party systems. In a custom chatbot you have all the power of code and your user database to tailor the experience. You can’t base replies on any interactions before the last one or user properties and tags that you might have applied. With Man圜hat you can create complex flows based on the direct previous reply which is pretty powerful already. You need custom code bots for integrations Re-creating the experience in a custom admin interface would be really costly. The Man圜hat audience and live chat tools are actually something you could combine with your custom chat bot. I’m also still missing a Man圜hat mobile app which should at least allow live chat interactions. It would be helpful for agents to choose from pre-defined templates that are available in the automated flows to speed up the conversation. It surprises me that both Man圜hat and Facebook’s business messenger only allow sending of plain messages and none of the other templates. This is actually a tool I would expect to be built-in to Facebook - their business messenger is a terrible experience compared to Man圜hat. Man圜hat gives you Audience tools that allow you to view and segment your subscribed users by their profile properties or custom tags added. Don’t rebuild Man圜hat’s Audience tooling - you don’t have to The web view can communicate with the chat context so you are able to feed data from the current chat and send data gathered in the web view back to the chat. This is really useful for complex interactions that would be tedious via chat or simply to embed existing interface elements from your app. #Manychat visual json full#The Facebook Messenger API allows you to present interfaces as a modal that covers the full chat screen oor parts of it. A few notable ones that are currently missing is the ability to respond with your location, sending receipts, sending airline boarding passes and being able to buy and pay directly in the Messenger.Ī major element missing in Man圜hat is to present custom user interfaces in the form of web views. With most interactions you are able to attach tags to your users based on the response which is powerful for segmenting your audience in future broadcasts. You can respond with basic text, buttons, lists, galleries, files and offer quick replies. A few message templates I’m missing in Man圜hatĪlmost all of the message templates available with the Messenger API are supported in Man圜hat. ![]() ![]() For your custom chatbot you will need to setup and pay for hosting as well e.g. You will have to rely on your imagination on how exactly the interaction looks like until you actually deploy and run the bot in the real Messenger. If you build a custom chatbot you will likely have all the interactions maintained in a JSON file or similar making it much less accessible for a non-technical person. There is no coding required and you can deploy your bot with one click. Man圜hat shines with its intuitive editor, you can click together a basic bot in a few minutes and get a live rendering of the interactions. Visual editor with live preview in Man圜hat. ![]()
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